How Can I Support Members With Communication Difficulties?

Some people may have trouble talking, reading, writing, or understanding after a stroke. This does not mean they are less intelligent.

Here’s how to help:

Treat them with respect and be patient.
Speak slowly, clearly, and use short sentences.
Use a calm, natural tone and let them see your lips.
Have markers, paper, or a whiteboard ready. Write big key words, draw, or point to things.
Use your hands and face to show what you mean.
Stick to one topic at a time.
Use yes or no questions and give them time to answer.
Provide options they can point to, like yes, no, or I don’t know.
Pay attention to their face and actions to understand what they might mean. If they use the wrong word, try to figure out what they are trying to say.
Confirm what you think they have said and ask if they have more to add before moving on. Offer to take a break and try again later if needed.

Tip: Supporting people with aphasia or other communication difficulties takes practice. Consider extra training in this area.